1. No Cancellation Policy

Since GST Magic AI provides instant AI-generated responses and digital services, we do not offer cancellations once a query is processed or a service is availed.

2. No Refund Policy

• All payments made for accessing or using GST Magic AI services are non-refundable, as the service is provided in real time and cannot be reversed.
• No partial refunds for unused portions of any subscription, membership, or query-based payment.
• Refunds are not granted based on user dissatisfaction with AI-generated responses.

3. Exceptions for Refunds

• Duplicate Payment: If a user is charged twice for the same service, they may request a refund by providing proof of double payment.
• Technical Issues: If a payment is deducted but the service is not delivered due to technical issues, users can request a refund.
• Unauthorized Transactions: Users must report any unauthorized transaction within 7 days for investigation.

Refund requests must be submitted via email to contact@gstmagic.com with transaction details.

4. Refund Request Process

To request a refund under exceptional cases, users should:

• Email us at: contact@gstmagic.com
• Provide transaction details including payment receipt, transaction ID, and reason for the refund request.
• Approved refunds will be processed within 7-10 business days.

5. Changes to This Policy

GST Magic AI reserves the right to modify this Cancellation and Refund Policy at any time. Users will be notified of any changes through the platform or email.